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 - Free Unlimited Customer Support-Technical and design support is a toll-free number away for you 888-343-2889. Support hours are 7am – 7pm PST (free email support is available after business hours). This is “first generation LIVE SUPPORT” (not an automated phone system). Translation: you pick up the phone and call a toll-free phone number… a tech rep answers the phone and handles the call from beginning to end. You will never receive a bill for a tech support call - it's FREE.
- Custom Domain Name- We integrate InterNic Domain Name registration with your site. Allows you to check for the availability of the domain name, register new domain, transfer existing domain – without ever leaving the system.
- Matching E-mail-setup your own custom email addresses to match you domain name for a more professional look. Email aliases will automatically forward your email to your personal email address.
- Contact Management System- We include a powerful contact management and lead tracking tool. You can capture your customers email addresses and then add them to a lead database. You can offer discount coupon or special payment plans that are only available through your site. Includes calendar and email list management utilities. You can do your own perpetual marketing.
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- Site Promotion- One of the most important features. A site promotion tool designed to automatically submit your site to many of the major search engines. Free tech support personnel will help with keyword selection. Our software is designed to make the submission process as simple as possible.
- Up to 10,000 Product Catalog- No additional charge for this feature. Product catalogs can be divided into categories and sub-categories. Supports images, product descriptions, discount coding, custom shipping methods, tax methods and much more. You can also set shipping and handling charges with various basic and premium options.
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- E-commerce capabilities- Another strong benefit- all sites are automatically enabled with e-commerce tools. Gives you the ability to sell your product or service over the Internet and capture the impulse buyer. We use secure servers (industry standard SSL2) for encrypting and transmitting your customers’ private information to your site. It’s like having 24/7 salespeople without the additional cost.
- Merchant Account-There is no charge to transfer your existing merchant account to your web site. It is as simple as pointing and clicking. If you do not want a merchant account, you can still capture credit card orders by utilizing one of several banks that we have accounts set up with. They will take a certain percentage of the sale as their fee. If you do not yet have a merchant account, we can obtain one for you through our partnership with Card Services International.
- Order Exporting- This tool allows you to download your orders directly into your accounting software, which will automatically generate invoices and adjust your inventory. This will streamline your order processing and help reduce your costs and benefit your bottom-line. You will be able to expedite your orders faster, resulting in happier customers.
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- Mapquest Map- included on every site with your business location “starred” and “Click Here for Driving Directions.” Send your customers to your site. They can print driving directions from any location directly to your front door. While they are at your site you are exposing them to all the other products and/or services you offer. For example, see Mapquest map on this site.
- Image library-over 16,000 web-ready images, backgrounds, graphics, and buttons available for your use on your site… all are categorized by industry or other topic specific categories. More images can be uploaded to your file cabinet for your personal design use.
- Image tools-Image Upload Tool, Thumbnail Creator, Image Editor Tools, and a Logo Creator.
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- Personal Chat Room-Host your own online chat room discussions.
- Other valuable features- Add, at no extra cost, features such as: chatrooms, flash splash pages, animations, loan calculators, contact forms or guest books, site search engines, counters, links to weather, horoscopes, news etc.
- Site Statistics- You will have access to statistics so you can see how many visitors you have, what IP addresses and search engines they are coming from.
- Unlimited Pages up to 500mb.
- Unlimited band width- with four gigabytes of traffic allowed per month (equals about 100,000 hits per day.)
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- Servers are on a high speed, dedicated line ensuring that customers have fast reliable access to your site.
- Software operates on multiple servers that run either Windows NT or Linux operating systems.
- Dedicated systems to ensure that a duplicate copy of all your data is maintained at all times.
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- Language Translation Tools- Below you will see six flags; the American flag and the flags of 5 other foreign countries. Click any flag to translate the page to that language. Click the American flag again to translate the site back to English. This is just one of the many dynamic features that are included in your web package at no additional cost.
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